Before you can get online there are a couple of steps you need to take.
To access the website, you will be required to RESET THE PASSWORD of the account on record. This will be the same email you used to log on to our old website
. (If this email no longer works for you or you don’t have access to it, contact us with the email you’d prefer, and we’ll add that user on our end.)
If you’re still having issues, we also have an instructional video on how to reset your password which you can find here:
How To Change My Password
Once you are logged in, you will have the power to add new users to your team, and set them up with account admin or buyer roles:
How do I manage my users?
If you have any issues, contact your customer service rep and they will help you through it.
You are now ready to use the new SowaTool.com! You now have the ability to see stock of our items and make purchases. While signed in you can also see all of our current promotional flyers from the "Promotions" tab at the top of the website.
Here are some useful videos showing how to create an order, get a quote, etc. Most of it is intuitive but there are a few new features on our site, such as saving favorite order lists, requesting a quote, and uploading an excel file for a quick order:
If you have any feedback, please let us know at firstname.lastname@example.org or your customer service rep.
Please be aware that this is a big change for us, so our customer service reps may be seeing higher volume than normal.